RESUME, EDUCATION, TRAINING, CERTICATIONS, & HUMAN-CENTRIC SKILLS AQUIRED WHILE LEADING AMERICA’S FINEST SOLDIERS!
🔷 Leadership & Influence
Executive-level communication
Trusted advisor to senior stakeholders
Inspirational leadership in complex environments
Coaching and mentorship
Conflict resolution and team alignment
Command presence under pressure
🔷 Collaboration & Relationship Building
Cross-functional team collaboration
Interdepartmental coordination
Building high-trust relationships
Stakeholder engagement (internal/external)
Community and partnership outreach
Navigating diverse work cultures and teams
🔷 Problem Solving & Critical Thinking
Strategic planning and execution
Process improvement mindset
Calm under pressure / decisive in ambiguity
Innovation through constraints
Data-informed decision-making
Risk identification and mitigation
🔷 Adaptability & Initiative
Rapid learning in new environments
Self-motivation and ownership
Mission-first mentality with flexible execution
Leading through change and uncertainty
Initiative in building and improving programs
Balancing structure with creativity
🔷 Communication & Presentation
Public speaking and briefings
Technical to non-technical translation
Written clarity and policy documentation
Active listening and empathy
Instructional and training delivery
Negotiation and influence
🔷 Growth Mindset & Continuous Learning
Embraces feedback as fuel for improvement
Adapts quickly to new technologies, tools, and methodologies
Seeks innovative ways to solve old problems
Maintains curiosity and humility in complex environments
Encourages learning and development in others
Deputy Director / Chief of Staff / Executive Advisor Fort Cavazos, TX
JUN 2023 - APR 2025
Deputy Director of a matrixed information technology organization overseeing 2K+ personnel across two regions, collaborating with the Director to define and implement strategic direction and ensure seamless daily operations.
Chief of Staff responsible for the coordination and execution of key initiatives, managing communications between the Director and various departments and stakeholders, and ensuring alignment with organizational goals and priorities.
Transformed the Director’s vision into actionable plans and initiatives by developing and executing strategic strategies, resulting in a 25% increase in organizational efficiency and improved employee engagement.
Led cross-functional teams in delivering innovative IT solutions, enhancing stakeholder engagement and operational outcomes resulting in multiple projects completed on time and within budget.
Supervised HR, security, information management, operations, and logistics departments, implementing process improvements that resulted in commendable inspections and a 20% increase in departmental performance.
Built and maintained executive-level relationships with key government stakeholders, acting as a trusted advisor and ensuring alignment with mission-critical initiatives.
Managed a $14M operations budget, implementing cost-saving initiatives and ensuring fiscal accountability across multiple programs.
Championed safety initiatives by implementing policies and training, managing risk through hazard identification and mitigation, which led to a 20% reduction in safety incidents across the organization.
Supervised maintenance operations for a fleet of over 300 military vehicles and multiple facilities on Fort Cavazos leading to an increase in operational readiness across the organization.
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Professor of Military Science / Department Chair / Instructor Lock Haven University of Pennsylvania, PA
JUN 2020 – MAY 2023
Served as the Professor of Military Science at Lock Haven University of Pennsylvania (host program), Pennsylvania College of Technology, Lycoming College, and Mansfield University.
Developed and scaled new recruiting/retention strategies, increasing officer commissioning by 27%.
Cultivated world-class cadre by implementing advanced training and mentorship programs, resulting in notable awards or commendations for 100% of the cadre.
Led and mentored 150+ Cadets, with direct responsibility for the Military Science Level (MSL) IV Cadets across four campuses resulting in increased retention and commissioning rates.
Collaborated with university staff at four separate campuses, U.S. Army Reserve and National Guard leaders, media, and community figures across Pennsylvania, resulting in over 20 successful joint initiatives and a 50% increase in community engagement.
Directed the successful execution of several major training exercises involving multiple ROTC programs, earning commendation from senior military leadership.
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Director of ITSM / Sr. Communications Instructor / Program Manager Fort Moore, GA
JUN 2017 – JUN 2020
Directed ITSM operations and managed multiple IT projects, including the implementation of collaboration and cloud-based communication solutions, enhancing training delivery for 350+ senior leaders.
Served as the Senior Communications Instructor, delivering communications training across multiple Army programs including the Maneuver Captains Career Course and Officer Candidate School.
Developed and implemented doctrinal training classes, resulting in an increase in training effectiveness and receiving commendations for instructional excellence.
Supervised, managed, and coordinated the Maneuver Pre-Command Course; executed 30 two-week courses for over 350 battalion and brigade Infantry and Armor Commanders enabling preparation to lead their formations.
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Director of Operations - Battalion Commander Bagram, Afghanistan
JUN 2016 – JUN 2017
Led a team of over 500 personnel during Operation Freedom’s Sentinel in a forward-deployed complex environment supporting major international operations.
Directed client service delivery and operational support for 14K personnel across Afghanistan, leading 10 cross-functional teams to streamline operations and enhance customer satisfaction in Postal, Finance, U.S. Customs, and Casualty Liaison operations.
Coordinated daily operations to ensure seamless collaboration between staff and subordinate teams, implementing structured processes that led to a 20% improvement in mission support effectiveness and positive team feedback.
Ensured the training, safety, and security of all team members by developing and enforcing rigorous standards, leading to an overall reduction in incidents and receiving commendations for maintaining high operational excellence.
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Senior Information Technology Director Fort Cavazos, TX
JUL 2014 – JUN 2016
Led a team of officers and soldiers that managed the Command, Control, Communications, and Computer Operations (C4OPS) / IT Service Management for an organization consisting of over 2,000 personnel.
Spearheaded executive communications as an advisor for senior directors and staff, developing strategic ITSM plans and policies that increased effectiveness and efficiency across the organization.
Created and enforced policy related to Information Assurance and Security, Network Operations, and Helpdesk Operations resulted in streamlined operations and faster helpdesk response times.
Coordinated and supported three Mission Command System Integration Exercises, two Command Post Exercises, and one Command Cyber Readiness Inspection within 9 months, effectively preparing the organization for a combat deployment in Afghanistan.
Managed a hardware lifecycle program valued at over $2M, ensuring timely delivery and adherence to budget constraints, resulting in a 20% increase in project efficiency.
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Past Positions
· 2012-2013 (1yr, 8 mts): Branch Chief, Training Products Support Branch, Mission Command Center of Excellence
· 2009-2012: Information Technology Director, 1-66 Armor Battalion, Fort Carson, CO
· 2006-2008: Product Manager for Blue Force Tracker, Heidelberg, Germany
· 2004-2006: Platoon Leader / Executive Officer, Darmstadt, Germany
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EDUCATION ~ TRAINING ~ACCOMPLISHMENTS
Project Management Professional | Project Management Institute
Google Cybersecurity & Data Analytics Certifications | Google
Master of Arts - Information Technology Management | Websters University
Bachelor of Arts - Psychology |Texas A&M University Corpus Christi, TX
Graduate of the Army Command & General Staff College | Fort Leavenworth, CGSC
Common Faculty Development Instructor Course | Fort Benning, GA
Four-time combat veteran | Afghanistan/Iraq
3x Bronze Star Award & Legion of Merit