RESUME, EDUCATION, TRAINING, CERTICATIONS, & HUMAN-CENTRIC SKILLS AQUIRED WHILE LEADING AMERICA’S FINEST SOLDIERS!

🔷 Leadership & Influence

  • Executive-level communication

  • Trusted advisor to senior stakeholders

  • Inspirational leadership in complex environments

  • Coaching and mentorship

  • Conflict resolution and team alignment

  • Command presence under pressure

🔷 Collaboration & Relationship Building

  • Cross-functional team collaboration

  • Interdepartmental coordination

  • Building high-trust relationships

  • Stakeholder engagement (internal/external)

  • Community and partnership outreach

  • Navigating diverse work cultures and teams

🔷 Problem Solving & Critical Thinking

  • Strategic planning and execution

  • Process improvement mindset

  • Calm under pressure / decisive in ambiguity

  • Innovation through constraints

  • Data-informed decision-making

  • Risk identification and mitigation

🔷 Adaptability & Initiative

  • Rapid learning in new environments

  • Self-motivation and ownership

  • Mission-first mentality with flexible execution

  • Leading through change and uncertainty

  • Initiative in building and improving programs

  • Balancing structure with creativity

🔷 Communication & Presentation

  • Public speaking and briefings

  • Technical to non-technical translation

  • Written clarity and policy documentation

  • Active listening and empathy

  • Instructional and training delivery

  • Negotiation and influence

🔷 Growth Mindset & Continuous Learning

  • Embraces feedback as fuel for improvement

  • Adapts quickly to new technologies, tools, and methodologies

  • Seeks innovative ways to solve old problems

  • Maintains curiosity and humility in complex environments

  • Encourages learning and development in others

Deputy Director / Chief of Staff / Executive Advisor                                             Fort Cavazos, TX  

JUN 2023 - APR 2025

  • Deputy Director of a matrixed information technology organization overseeing 2K+ personnel across two regions, collaborating with the Director to define and implement strategic direction and ensure seamless daily operations.

  • Chief of Staff responsible for the coordination and execution of key initiatives, managing communications between the Director and various departments and stakeholders, and ensuring alignment with organizational goals and priorities.

  • Transformed the Director’s vision into actionable plans and initiatives by developing and executing strategic strategies, resulting in a 25% increase in organizational efficiency and improved employee engagement.

  • Led cross-functional teams in delivering innovative IT solutions, enhancing stakeholder engagement and operational outcomes resulting in multiple projects completed on time and within budget.

  • Supervised HR, security, information management, operations, and logistics departments, implementing process improvements that resulted in commendable inspections and a 20% increase in departmental performance.

  • Built and maintained executive-level relationships with key government stakeholders, acting as a trusted advisor and ensuring alignment with mission-critical initiatives.

  • Managed a $14M operations budget, implementing cost-saving initiatives and ensuring fiscal accountability across multiple programs.

  • Championed safety initiatives by implementing policies and training, managing risk through hazard identification and mitigation, which led to a 20% reduction in safety incidents across the organization.

  • Supervised maintenance operations for a fleet of over 300 military vehicles and multiple facilities on Fort Cavazos leading to an increase in operational readiness across the organization.

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Professor of Military Science / Department Chair / Instructor       Lock Haven University of Pennsylvania, PA

JUN 2020 – MAY 2023

  • Served as the Professor of Military Science at Lock Haven University of Pennsylvania (host program), Pennsylvania College of Technology, Lycoming College, and Mansfield University.

  • Developed and scaled new recruiting/retention strategies, increasing officer commissioning by 27%.

  • Cultivated world-class cadre by implementing advanced training and mentorship programs, resulting in notable awards or commendations for 100% of the cadre.

  • Led and mentored 150+ Cadets, with direct responsibility for the Military Science Level (MSL) IV Cadets across four campuses resulting in increased retention and commissioning rates.

  • Collaborated with university staff at four separate campuses, U.S. Army Reserve and National Guard leaders, media, and community figures across Pennsylvania, resulting in over 20 successful joint initiatives and a 50% increase in community engagement.

  • Directed the successful execution of several major training exercises involving multiple ROTC programs, earning commendation from senior military leadership.

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Director of ITSM / Sr. Communications Instructor / Program Manager                Fort Moore, GA

JUN 2017 – JUN 2020

  • Directed ITSM operations and managed multiple IT projects, including the implementation of collaboration and cloud-based communication solutions, enhancing training delivery for 350+ senior leaders.

  • Served as the Senior Communications Instructor, delivering communications training across multiple Army programs including the Maneuver Captains Career Course and Officer Candidate School.

  • Developed and implemented doctrinal training classes, resulting in an increase in training effectiveness and receiving commendations for instructional excellence.

  • Supervised, managed, and coordinated the Maneuver Pre-Command Course; executed 30 two-week courses for over 350 battalion and brigade Infantry and Armor Commanders enabling preparation to lead their formations.

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Director of Operations - Battalion Commander                                               Bagram, Afghanistan

JUN 2016 – JUN 2017

  • Led a team of over 500 personnel during Operation Freedom’s Sentinel in a forward-deployed complex environment supporting major international operations.

  • Directed client service delivery and operational support for 14K personnel across Afghanistan, leading 10 cross-functional teams to streamline operations and enhance customer satisfaction in Postal, Finance, U.S. Customs, and Casualty Liaison operations.

  • Coordinated daily operations to ensure seamless collaboration between staff and subordinate teams, implementing structured processes that led to a 20% improvement in mission support effectiveness and positive team feedback.

  • Ensured the training, safety, and security of all team members by developing and enforcing rigorous standards, leading to an overall reduction in incidents and receiving commendations for maintaining high operational excellence.

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Senior Information Technology Director                                                                               Fort Cavazos, TX

JUL 2014 – JUN 2016

  • Led a team of officers and soldiers that managed the Command, Control, Communications, and Computer Operations (C4OPS) / IT Service Management for an organization consisting of over 2,000 personnel.

  • Spearheaded executive communications as an advisor for senior directors and staff, developing strategic ITSM plans and policies that increased effectiveness and efficiency across the organization.

  • Created and enforced policy related to Information Assurance and Security, Network Operations, and Helpdesk Operations resulted in streamlined operations and faster helpdesk response times.

  • Coordinated and supported three Mission Command System Integration Exercises, two Command Post Exercises, and one Command Cyber Readiness Inspection within 9 months, effectively preparing the organization for a combat deployment in Afghanistan.

  • Managed a hardware lifecycle program valued at over $2M, ensuring timely delivery and adherence to budget constraints, resulting in a 20% increase in project efficiency.

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Past Positions

·         2012-2013 (1yr, 8 mts): Branch Chief, Training Products Support Branch, Mission Command Center of Excellence

·         2009-2012: Information Technology Director, 1-66 Armor Battalion, Fort Carson, CO

·         2006-2008: Product Manager for Blue Force Tracker, Heidelberg, Germany

·         2004-2006: Platoon Leader / Executive Officer, Darmstadt, Germany

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EDUCATION ~ TRAINING ~ACCOMPLISHMENTS

Project Management Professional | Project Management Institute

Google Cybersecurity & Data Analytics Certifications | Google

Master of Arts - Information Technology Management | Websters University

Bachelor of Arts - Psychology |Texas A&M University Corpus Christi, TX

Graduate of the Army Command & General Staff College | Fort Leavenworth, CGSC

Common Faculty Development Instructor Course | Fort Benning, GA

Four-time combat veteran | Afghanistan/Iraq

3x Bronze Star Award & Legion of Merit